- lease their property; or
- to sell, or offer to sell, their property.
12 November, 2014
Got a a pool? Don’t allow it to turn your property into a white elephant!
09 November, 2014
Put and call options in a booming residential property market
- the buyer pays the seller a fee, often called an option fee, for the right to exercise the option by some future date, and preventing the seller from selling the property in the meantime to anyone else
- while there are no hard and fast rules, options fees are often equivalent to 1% of the agreed sale price of the land if the option were to proceed to a contract for the sale of land – I’ve see many agreements where the fee is much higher - if the option is exercised, normally the option fee is treated as being a part prepayment of the price
- the option fee is immediately released to the seller, non refundable to the buyer even if the option is not exercised
- parties must exercise their option rights within a time limit.
- the delay in selling may be suitable, knowing there’s a buyer committed to buy by a certain date
- the option fee immediately belongs to the seller, regardless if the sale occurs
- less stress in the selling process as there’s already a (somewhat) committed buyer and the price is known
- the seller is locked in!
- until the buyer exercises their option, if there’s no put option available to the seller, the seller can’t make plans, for example to move, to buy another property before the buyer is committed to complete the purchase
- the seller can’t agree to sell to a subsequent buyer who makes a more attractive and/or higher offer
- the market may change dramatically and suddenly – by far one of the worst possible outcomes. If property prices were to fall, the buyer/developer may never exercise their option, so when the option period expires, the seller may have not only lost an opportunity to sell for a good price in a previously buoyant market, but the property’s value may have also significantly reduced
My advice, particularly for a seller, is simply to ensure you really understand what option agreements are – they’re not all the same.
03 June, 2013
Swimming pool NSW law changes - attention property owners
- A copy of either: a valid certificate of compliance; or an occupation certificate less than 3 years old authorising the use of the swimming pool; and
- Evidence that the swimming pool is registered – this will be a new additional compulsory prescribed document. While this is a topic for another article, if a compulsory prescribed document is not attached to a contract at the time it’s entered, the buyer has additional rights to get out of the contract, even if the buyer’s cooling-off period has expired.
01 June, 2013
No funds? Don’t buy. Simple.
“...get your finances approved before you buy, and if you’re selling and buying in the same market have a contingency plan.”There’s often much pressure when trying to get the timing right when dealing with simultaneous sale and purchases. More reason, I say, to ensure you have your solicitor on board to help you though these minefields.
24 November, 2012
So, will minority strata owners be forced to sell?
06 April, 2012
Signing a contract outside of your solicitor's office? Be wary of last minute added clauses
The law provides, paraphrased, that a real estate agent may, presumably after a buyer has been found and a sale negotiated between the buyer and seller:
- complete parts only of a proposed contract (usually one that’s already been prepared by the seller’s solicitor or conveyancer) by inserting details of the buyer’s name and address, the name and address of the solicitor/conveyancer acting for the buyer, the price, and the date;
- insert in or delete from a contract description of any furnishings or chattels to included in the sale; and
- as stated, and providing they’re authorised by the seller or their solicitor/conveyancer “participate in the exchange or making of contracts”.
It’s also not uncommon for contracts ending up in court litigating the meaning of clauses apparently quickly drafted and added very late to contracts; though well intended, ended up being difficult to understand or to make workable.
Regardless of their outcome, court cases are expensive and stressful. If you find yourself in a situation negotiating the buying or selling of a property and clauses being drafted and added to a land sale contract by anyone other than through negotiations via the parties’ lawyers, think about what’s stated above. You need to be aware of the risks. If in doubt, it may be easier to just not sign, and to consult your lawyer.
17 March, 2012
Buying and “cooling off” – know this
16 January, 2012
Selling through a real estate agent? Talk to other agents first!
04 December, 2011
First homebuyer? Stressed? Trust your solicitor.
First home buyers range from the well prepared to the no so well prepared. The common trait though is stress, anxiety and sometime anger – not uncommon emotions in the home buying experience.
No wonder, as a fair proportion of this results from the different advices, sometimes contradictory, buyers receive from numerous others, including from real estate agents, from families and friends, and from finance brokers.
My advice: trust your own solicitor, above all others, that have some connection with your transaction. Your solicitor is the one person that always offers unbiased help, guidance and advice.
If you’re feeling the pressure during your home purchase roller-coaster-like ride, your solicitor is the only professional that’s retained by you specifically to guide you, advise you, especially to protect you and your interests. Remember that.
26 July, 2011
Mortgage exit fees banned, but is the money saved like gold?
But… (there’s nearly always a “but”!)
- “Break Costs”. These usually apply when fixed rate loans for a fixed term is paid off before that term expires – more here on fixed rates and break costs
- Early repayment penalties and fees – more often called “deferred application fee”, “deferred establishment fee” or similar. Many lenders attract customers with claims of no application fees or no fees upfront. The loan agreement then provides that if you don’t pay off your loan for, say, at least 4 years, that fee is waived. Amounts vary, they can be as high as $4,000.00 or more, or even equivalent to 3 months’ interest! Remember, most homeowners “pay off” their mortgages each time they sell and purchase, and many times this happens within this time frame.
12 May, 2011
Selling a property in or near Liverpool soon? Consider this offer about a contribution to a worthwhile charity!
Any property listed with his agency before 30 June 2011 that results from a referral from such as what I’m doing here in this blog, when that property is sold (even if it’s after 30 June 2011) he’ll donate 20% of his commission to a charity nominated by us. You need to mention to them how you heard about the offer when you sign up.
If you take up this offer, sell the property through them, and mention you heard about it here, I’d be more than happy to discuss with you and come to an agreement about a worthwhile charity you’d like me to direct to have Joe’s donation sent to.
What’s the catch? Apart from the agent getting a listing (and most sellers list the property they’re selling with an agent anyway) there isn’t one! I don’t receive any payment, gift, commission or special favour (and I never have). There’s no condition about which solicitor you use either.
Have a think about it. Better still, if you’d like to ask me about Joe and his team, give me a call.
10 May, 2011
Lender’s mortgage insurance premiums - One way to “make” some money back!
So, the issue is, while home loans are typically designed for the long term, most often borrowers barely last the distance. Many borrowers are also required to pay their lender’s mortgage insurance premiums. This insurance covers the lender, not the borrower, but it’s the borrower who pays the insurance bill. I’ve seen such premiums as high as $18,000, but typically are around the $4,000 to $8,000 mark.
The premiums are a once only payment, providing cover for the term of the loan… remember, terms that are assumed to be for 20 to 30 years! But many of these loans are discharged within 5 years.
So, what happens for that part of the premium covering the term of the loan that’s no longer there? Nothing, unless you do something about it!
Have you ever sold a car and then obtained a part refund of your insurance premium when you cancelled your insurance cover? It’s a comparable situation.
Many lenders don’t tell you, but in most cases you can do something similar regarding lender’s mortgage insurance premiums you’ve paid if you pay off your home loan early. The earlier it’s paid off (for example, you’ve sold the property) the greater the chance of a significant refund of part of the previously paid premium.
The refund amount varies, and many factors can affect it. For example, whether the borrower has defaulted, how many (or how few) years of the loan have passed, but it can be up to 40 to 50% of the original premium!
It’s the mortgage insurer that ought to be approached, rather than the lender, but if you’re about to borrow and a lender’s mortgage insurance premium is payable, it would be very prudent to clarify with your lender their policy on refunding mortgage insurance premiums. Be prepared to be firm and press for an answer. Many lender’s staff and some brokers aren’t even aware of this, so they may need encouraging to find out more for you.
17 January, 2010
Forcing strata owners to sell
The example cited in the article is fairly typical "...one of the 16 owners - an 80-year-old woman who is refusing to leave because she has convinced herself that she'll die if she does - is refusing to sell, everyone is stuck there while the whole block gradually falls to the ground...".
Most of the points of view I've seen so far are from the perspective of developers and majority owners. I can quite understand their views; I know of an owner of a small shop in a small commercial strata complex. who just cannot sell his small strata shop to a very willing developer. There's about 7 or 8 owners. The site's old, the individual shops are tired looking though still all trading, but its crying out for development (read "bulldozed"!). There have been a number of approaches by developers in recent years but all proposals stalled due to the refusal of one shop owner who's very happy with his business and how things are.
Whilst at first glance the proposals appear reasonable, I haven't yet seen arguments from the minority point of view.
Take the example cited about the elderly woman. She has her home, presumably she fully owns it and is happy to remain there, and she has some fears if she's forced to move. No doubt she's also built up a network of friends, services and care professionals she relies upon in her day to day living. Perhaps she's not happy with offers made too. Why should she be forced to yield to the other owners and developers? If forced to sell, even if she gets a fair price, what's to say she can afford to purchase or move into another comparable property. The Property Council proposes measures to safeguard the rights of owners like her, but what about her right to stay put?
I guess another way of asking this is, how is the position of the unyielding strata owner different from the position of a home owner who refuses to sell their house on a suburban block to a major developer notwithstanding pressure from all their neighbours? As far as I'm aware, except in the case of a compulsory property acquisition by a public authority, there's no way to force a law abiding property owner to sell their property to a developer.
I'm not advocating no change, but it's only fair that all views are considered and fairly considered and dealt with.
It may not affect many of us but if the proposals succeed, what's to stop developers sometime in future moving legislate for the forced sale of your home or farm?
29 November, 2009
Buying or Selling? What about those fixtures?
The law defines that land also includes its "fixtures". So when selling your house, fixtures are automatically included.
Fixtures are "attached" to the land. Easily identifiable fixtures include, for example, any permanent buildings and improvements built onto the land. They also include things (or "chattels") permanently or securely attached to the land or to the building.
How "permanent" or "secure" is "permanent" or "secure"? Well, that's one area where disputes can arise. If a thing is attached so that it's hard to remove without causing damage, then it's most likely a fixture.
So, if your dishwasher is only 6 weeks old, but you've decided to sell the house. Is the dishwasher included? Well, it depends. If it's freestanding and its only connection is one power cord plugged into a standard power-point, a water supply hose and a waste water hose, arguably it's not a fixture and you can take it.
On the other hand if it's custom built into the kitchen's furniture and decor, and it's likely to cause some damage if it's removed, then it's probably a fixture and you can't take it.
You've sold the property, settlement morning arrives, and after completing their final inspection, the buyer complains to his solicitor about the missing dishwasher (or dryer, or whatever...). You always intended to take the dishwasher, and the buyer always assumed it was included; after all, it was part of the kitchen's attractions.
What happens now? Well, if it's a fixture, the contract usually provides that the seller has to either return it, or compensate the buyer. This can be very annoying if it means forking out another $1,200.00 the seller wasn't counting on. It's hardly worth jeopardising a $600,000.00 sale over a $1,200.00 dispute. On the other hand, if it isn't a fixture, the buyer is very annoyed to for the same reasons. Either way, it leaves a very sour taste.
How can this be avoided? Especially if a chattel could be either a fixture or not.
Simplest answer: make sure the sale contract actually states what is included or not included in the sale.
If you're selling, to be on the safe side and avoid a later hostile argument about inclusions, ask your solicitor to ensure that the contract makes it plainly clear that the dishwasher (or dryer, air-conditioner, the custom aviary, the wedding present bird-bath, mum's special curtains, sentimental light fitting, or whatever) is excluded from the sale.
If you're the buyer, don't assume all what you see is included in a property sale. If you have time, consult your lawyer to discuss your concern. Better still, if you're in a situation where you need to sign a contract right there, insist or negotiate that the particular item or chattel you want is written in the contract as an inclusion (usually on page 1 of the NSW standard contract).
Another way of saying this, is that regardless of whether a thing is a chattel or a fixture, the contract can simply state whether they're included in the sale or not, and that simply does away with any dispute about definitions.
The issue concerning chattels and fixtures applies to other land and property transactions too, such commercial & retail leases and sales. Indeed, an issue that appears to come up regularly concerns racking or shelving; often these are specialised and expensive - but they too have fallen into the debate of whether they're chattels or fixtures.
To avoid an avoidable dispute, maintain harmony, reduce unnecessary stress and angst, and help to make your sale or purchase a more pleasant experience, ask your solicitor to ensure the contract deals with these types of issues.
14 November, 2009
Sellers and Their Agents
There are still occasions however where I'm asked by clients to review or explain their agency agreement before they sign up.
In these cases, over the years, apart from explaining the nature and effect of what are usually "exclusive" agency agreements, I've found that the advice I consistently emphasise includes asking my clients to consider:
- The exclusive agency period. It can be varied!
- The commission rate. Its usually negotiable.
- Make sure that the seller is a aware of ALL the potential costs
- Will the agent provide an "early release" guarantee?
Exclusive agency period. In my view these should never exceed 90 days, but ideally ought to be no more than 60 days. I've been told by clients many times that when they've tried to reduce this period, the agent often protests that they need a decent time-frame to enable their marketing to work. Fair point, but I've also been advised by real estate agents that 60 days, even 30 days in some cases, is more than adequate to not only mount an effective campaign, but also to demonstrate to a seller the agent's genuine commitment.
Under an exclusive agency agreement, a seller is tied to their agent for at least that agency period. This means the seller can't really sack that agent in that time. Generally, that agent is entitled to commission if the property is sold during the agency period, regardless of whether the agent introduced the eventual buyer. If a seller is unhappy with that agent and attempts to "sack" that first agent and appoints another agent, the seller is under a serious risk of having to pay a full commission to two agents!
A shorter agency period gives a seller some flexibility. If they're unhappy with the agent's performance, at least it's a shorter wait to the end of the agency period after which another agent can be considered.
On the other hand, no matter what the length of the agency period, there's nothing stopping a seller entering a new agreement or agency period if they're happy with their agent's performance.
The commission rate - it's actually negotiable! I've commented on this previously. Speak to a number of agents before deciding who to engage. If anything, at least a seller can compare commission rates as well as other factors.
Check for other charges not so prominently disclosed. Make sure that the seller is a aware of ALL the potential costs. As well as commission, to determine whether it's inclusive of GST, and if other charges are additional, such as advertising costs. I've found most agency agreements don't include additional advertising costs but some do; it's something to factor in when making an informed decision.
Is an early release guarantee available? There are agents who subscribe to the Jenman system. One of its features is that no matter how long the agency agreement period, the seller has the right to cancel the agency agreement at any time.
A client of mine recently cancelled a 90 day agency agreement only days after making that agreement. Due to an inadvertent, and what would normally be considered a relatively very minor, error by one the agent's staff, the seller cancelled his agency agreement. The agent rectified the concern immediately, apologised of course, and asked the seller to take at least a day to reconsider. The next day, the seller confirmed his decision. To the agent's credit, the agent in this case honoured his guarantee and released the seller from the agreement, and lost an opportunity to earn quite a handsome commission. Ouch! That must've hurt! But full credit that agent - I'd suggest very few agents in that position would've agreed to such a release.
So, another consideration I'll now be consciously drawing to my clients' attention to if I'm asked to advise on agency agreements, is that they take into account whether a potential agent will provide a similar guarantee.
07 June, 2009
Cooling-off rights on real estate sale contracts benefit purchasers, not sellers
I'll get to the main point of this post now:
Sellers, please note that these cooling-off rights are SOLELY for the benefit of buyers, not the seller!
I recently had a situation where a vendor client authorised her agent to exchange contracts in the sale of her house. Nothing unusual there. Within a few days of entering the contract, after I routinely asked about where she next intended to live, she told me that if she couldn't quickly find a rental property, she intended to rescind the contract. She explained how the agent had told her "...something about a cooling-off period". She gave herself a sense of reassurance when she contacted the agent to again confirm the existence of the cooling-off period, but it seems that she and the agent were at cross-purposes, notwithstanding my client telling him she intended to withdraw from the contract if she couldn't find suitable rental accommodation.
She was almost panicky when I explained to her that what she had (mis)understood wasn't the case at all; this is when she first was told explicitly that the cooling-off option could only be exercised by the buyer, not her. In the end all turned out okay but it could've easily not done so for her.
The current scheme of cooling-off rights provided to purchasers in NSW is an anti-gazumping measure. It follows a number of previous legislative attempts to tackle the problem of gazumping.
What is gazumping? It's probably easier to explain it by describing how it typically occurs, but first some background.
In NSW, there is a law inherited from England called the statute of frauds. For our purposes, the statute of frauds requires that certain kinds of contracts must be made in writing and signed for the contract to be legally binding. This covers contracts transferring or creating an interest in land. In NSW we find this requirement in section 54A of the Conveyancing Act.
When a buyer of a residential property has an oral (or "verbal") agreement with a seller (or the seller's agent) to buy a property at a certain price but the seller, despite this agreement, decides to sell the property to someone else, most often for a higher amount, the first buyer is said to have been "gazumped".
When a buyer is gazumped in these circumstances, neither the seller or their agent is legally liable to that buyer despite there being a breach of the oral agreement. That buyer loses whatever money spent on building inspections, solicitor costs and any bank fees. If the buyer paid a deposit to the agent however, that deposit is refundable in full.
For there to be a binding legal contract, the contract must be in writing, signed by the parties and, in NSW, duplicate copies of the contract are exchanged between the two parties, either by the agent or the parties' solicitors.
If the agent conducts the exchange, then in almost every case the buyer has the benefit of the cooling-off rights. If the buyer exercises those rights and properly rescinds the contract, the buyer forfeits to the seller an amount equal to 0.25% of the purchase price.
Returning to the making of contracts involving land, it is an area of law where the quote (attributed to the famous Hollywood movie producer, Samuel Goldwyn) holds true, that "a verbal contract isn't worth the paper it is written on"!
12 March, 2009
Falling interest rates are claiming some home loan victims
Despite all the gloomy financial news from the onset of the current global financial crisis, most Australian home borrowers, particularly those who've been repaying their loan for some time, at least were able to grasp the positive benefits of falling interest rates, significant reduced interest and/or repayments on their mortgages... or have they?
Believe it or not, there are financial victims from falling interest rates. If your home loan is a fixed interest rate loan for a fixed period, then beware!
Fixed interest rate mortgage loans are those where a borrower's mortgage interest rate and repayments are fixed for a set period. They make it possible for borrowers to avoid interest rate increases on their fixed rate home loan. Their popularity therefore tends to increase in times of rising interest rates. Depending on their circumstances and advice obtained at the time the loan was first obtained, these borrowers can set the fixed rates for periods from 12 months to 5 years or more.
Fixed interest rate mortgage loans are also a gamble. The sting is what happens in times of falling interest rates. If you're a borrower who wants to switch loans, or pay off a fixed rate home loan (usually when selling a property) watch out for those break costs.
Break costs is the additional amount, over the amount of the loan still outstanding and owning, you must repay to a lender. If you repay your home loan before the agreed fixed rate period ends and interest rates have gone down, the lender can only re-lend those funds it recovers from you at a lower rate than the rate they had you locked into. The break costs is the lender's claim for the financial loss they "suffer" from this.
There have been previous reports about a rise in complaints made about banks' break costs charges.
This doesn't surprise me. I too have noted similar complaints in the same period about the same issue from my own clients. Calculating break costs can be quite complex and involves many variables.
One client, aware of the issue a couple of months ago, enquired to his bank when deciding whether to sell his investment property. His bank quoted a break costs fee of $7,000.00. With that information he committed to a sale. As there have been at least 2 interest rate decreases since, his bank now advises this fee increased to over $18,000.00!! Furthermore, with his sale due to be completed in 2 weeks, his bank warned that this fee will increase again if there's a another fall in official interest rates.
If you're deciding whether to re-finance your current fixed rate home loan, whether to sell a property where you have a fixed rate loan, or even if you're thinking about switching to a fixed rate loan, the least you should consider doing before committing yourself includes:
- Ask! Ask you lender if break costs apply to you if you discharge that loan.
- Ask how those costs are calculated
- Ask if it is prepared to waive or at reduce those costs
- Will your lender agree to commit to quoted break costs remaining unchanged at least for a short period, regardless of interest rate movements?
- Consider and compare the real savings from taking out a new loan with lower interest rate, compared to the costs you'll incur for discharging your current loan.
- If you feel you've been charged break costs improperly, or have been misled, seek professional advice, or contact the Banking & Financial Services Ombudsman.
31 January, 2009
Sold! Now tell the tenant
The lesson at the end of this post is a simple one. If you've just sold a residential tenanted property in NSW where: (a) the tenancy has expired; and (b) the buyer is entitled to vacant possession; then make sure, and make sure again and again, that early and proper formal notice is given to the tenant to leave the property by just before the sale is completed.
In NSW, most private residential tenancy leases (or more correctly, Residential Tenancy Agreements) are governed by the Residential Tenancies Act. The Act sets out the minimum notice that must be given by a landlord to a tenant to end the tenancy and for the tenant to leave the property.
If the fixed term part of the lease has expired, generally the landlord must give the tenant a minimum of 60 days' notice for the tenant to leave the property. BUT, if the landlord has sold the property AND entered a sale contract, this notice period by the landlord is reduced to 30 days.
If a seller has not given the correct notice to a tenant, then that tenant is well within their legal rights to not leave the property. This can cause numerous problems.
For example, if the sale contract provides that at completion the buyer is entitled to vacant possession of the sold property, the seller won't be able to do so if the tenant is still in the property. This leaves the seller exposed to a breach of contract claim by the buyer.
Not that most buyers are ready to pounce to make a claim, however think of a situation where the buyer has already not only made moving arrangements, but given notice to their landlord, and that landlord has new tenants moving into that property, so the buyers can't just simply stay for just a little while longer.
The seller too, may have committed to another purchase that was also to be completed on the same day, but the sale proceeds from their frustrated sale are required to complete that purchase, which now too must be delayed. Now, the original seller could be exposed to another breach of contract claim, this time by the seller to them!
You can see now the beginnings of a domino effect happening. I had two situations within about the last 12 months where seller clients had what turned into unpleasant experiences but which thankfully did not deteriorate into what could've been much more costly incidents. In both cases, the agent was both the selling agent and managed the tenancy on behalf of the seller/landlord.
In the first case, once his sale contract became unconditional, following my advice the seller instructed his real estate agent to give the tenant notice of the end of the tenancy and to leave the property before the sale was completed. 31 days before the contract completion date, my client telephoned me to confirm he had given those instructions to his agent and the agent assured him that he would hand deliver the notice to the tenant that day; my client was satisfied with that.
Now, fast forward to the week before the sale was due for completion. The agent advises that the tenant refuses to leave the property as he had nowhere to move into. My client then finds out the agent simply forgot to give the Notice to tenant three weeks beforehand! In trying to make up for his forgetfulness and neglect, the agent frantically tries very hard to help the tenant find alternate accommodation. The end result is that completion of the sale occurs almost 3 weeks late. Apart from the stress, frantic telephone calls, disagreements with the agent, my client also pays almost 3 weeks' additional interest on the loan he was meant to discharge with the sale proceeds.
In the other case, the completion date was more critical for my vendor client. After obtaining reassurances, she made firm commitments to apply all the sale proceeds due to her on the sale completion date. She asked the agent to provide the formal written notice to her tenant, she called back afterwards and the agent confirmed he personally delivered the formal notice. My client then telephoned me to confirm all this. In addition, the buyers fixed the completion date to coincide with the completion of their sale. The buyers' representative had notified my client and I that my client's buyers had to move out of their house to let their purchasers in on the same date.
Well, you've probably guessed by now... About a week before completion the buyer's representative informed me that the agent informed them completion had to be delayed as the tenant was refusing to move out; their client buyer was frantic. It was the first I heard about this, and my client hadn't heard anything either. What also puzzled, and then angered, my client was why was the agent discussing this with the buyer and not with her? The agent refused to discuss the issue with my client, and even hung up on her! Remember, this is my client's agent!
The agent refused to provide to my client (his customer) and to me a copy of the Notice he earlier assured he had "personally delivered" to the tenant. It turned out that no Notice was ever given to the tenant by the agent. With the assistance of the buyers' representative, we managed to encourage the agent to finally come to the party. What appears to have happened is that the agent found, and paid for, for temporary accommodation and other compensation to the tenant, in return for the tenant agreeing to move out early.
In both cases the tenant was not given the proper Notice. This caused a lot of unnecessary stress upon sellers, buyers and the tenants. Any stress the agents may have suffered was self-inflicted. Additional unnecessary costs were incurred. In the circumstances, neither tenant was being unreasonable, they just weren't properly notified. So what lessons, or precautions, can sellers draw from examples such as the above two? I would suggest:
- where the fixed term part of the tenancy has expired, ensure that your agent (the agent managing the tenancy) gives adequate, and at least 30 clear days' written notice - preferably more - to the tenant to leave the property before the time the sale is completed;
- check with the agent regularly to confirm compliance;
- again, check and confirm with the agent;
- ask the agent to give you a copy of the formal written notice he provided to the tenant - if this request is refused or excuses are made, you should be hearing alarm bells!;
- if you're able to, and you're comfortable with this, consider personally giving the notice to the tenant yourself - if required, ask your agent or solicitor to draft a form of notice for you;
- keep diary notes of conversations concerning these.
06 January, 2009
Selling a property? Speak to more than one real estate agent
By far almost all sellers who decide to sell their real estate property, list the sale through a real estate agent. After all, it's an agent's business to market and sell property. Often sellers have chosen and signed up their listing agent before they consult their legal adviser.
Like many associations in life, prospective sellers sometimes have an existing relationship with a real estate agent, even before deciding to sell. It could be the agent through which the property was originally purchased, or the agent is managing the tenancy in the property, or a trusted friend recommended the agent.
No matter how well you think you know or trust an agent with whom you're just about to commit to, my advice is that always, always seek the opinion of at least one more real estate agent about the sale of your property, although another one or two more again wouldn't hurt. This is one piece of advice I've consistently given to sellers over many years.
After consulting one, you will be better prepared not only when consulting and asking questions to the next one, but also when, or if, you re-visit the first agent that was consulted. There are many issues to consider and negotiate, including commission rate, advertising, the possible selling price, and whether advertising costs are included.
Some time back a particular married couple consulted me about selling their home. I'd already known them, and knew they were both hard working, had a high level of debt, all on top of raising their young and growing family. They could ill afford to unnecessarily throw money away. Yet, that's exactly what they did.
They had already signed up with an agent, I can't now recall exactly when, but it was at least 3 or 4 days before consulting me, and the cooling-off time limit had already long passed.
It was while taking down other details, answering their questions, explaining the process when, as an afterthought, he handed to me a copy of the agency agreement they had both signed. It looked fairly typical, until I saw something that made me almost fall off my chair!!
The agent's commission was to be 6% of the sale price!!! 6%!!!
It got worse. On top of that, the agreement provided that the seller was also to pay the agent's advertising costs, some $700 to $800!
Think about it. If you sold your home today for, say, $500,000, at that rate the agent's commission on the sale would total $30,000, not to mention the GST and the advertising costs.
To put it into context, from my anecdotal observations, agents' quoted commissions on sales of typical residential properties, at least in the south-western area of Sydney, tend to fall between 2 to 3% of the sale price, usually roughly in the middle of that range. Some agents quote their fee as inclusive of GST, others don't.
Obviously I asked my clients a series of questions on how it came to be. They were a little perplexed at the fuss; they assured me that the agent had clearly explained to them his commission rate, he didn't hide it. They told me how the agent reassured them that that was HIS normal rate - I suspected it wasn't despite his very, very careful choice of words. "He was so nice to us. He explained everything..." they told me. He was so nice, apparently, that my clients didn't see the need to at least consider or speak to another agent.
If only they'd just spoken to another agent, even just a phone call. "If only..." At the very least they would've become aware that the 6% commission wasn't so normal after all. No holding punches here, this particular agent saw them coming, and he simply ripped them off!
The couple's house did sell, but unfortunately their story didn't get any better.
If you intend selling your property and listing it with a real estate agent - notwithstanding that by far most are reputable - the very least you should do is no matter how well you like or believe you have made up your mind, is speak and consult with no less than two agents before signing up with any agent. Sure, check out the agents' commission rates but remember, like many goods and services, price is just one of your many considerations.